Live virtual medical scribing services continue to be a valuable asset to healthcare providers seeking to reduce medical documentation workload, reduce burnout, and retain valuable staff.
In its Virtual Scribing Services 2024 report, KLAS Research offers input from clients who highly rate the value of ScribeEMR’s virtual medical scribe services, resulting in “Straight A’s” across the evaluation.
While ScribeEMR is a leader in virtual office services, its new ScribeRyte AI charting software is also steadily increasing in acceptance. It is reportedly receiving extremely positive reviews from its customer base that values its often-flawless transcription capabilities. Click here for more info.
Rigorous Review Process
Each year, KLAS research interviews thousands of healthcare professionals about the IT solutions and services their organizations use. For this report, interviews were conducted over 18 months using KLAS’ standard quantitative evaluation for healthcare services, which is composed of nine numeric ratings questions and three yes/no questions, all weighted equally.
High Client Scores Show ScribeEMR Value
- Loyalty – overall satisfaction and likely to buy (A+)
- Operations – engagement, execution and quality of staff (A)
- Relationship – executive involvement and strength of partnership (A+)
- Services – strategic ability of products and services (A-)
- Value – drives tangible outcomes and money’s worth (A)
Recognition Validates Commitment to Excellence
ScribeEMR’s virtual medical scribes communicate remotely with physicians during a patient visit. Dedicated virtual scribes enter notes, update charts, clarify information, and make recommendations to comply with Merit-Based Incentive Payment System (MIPS) quality measures.
Exceptionally high KLAS research report ratings are a testament to ScribeEMR’s dedication to delivering consistently high quality services:
- High Accuracy: attention to detail ensures precise documentation of patient interactions tailored to the needs of each practice, facility or health system.
- Seamless Integration: live support, with easy access through existing EHR systems, improves practice workflow without the need for new technology.
- Enhanced Provider Experience: having charts ready to review after visits reduces administrative workload and enables clinicians to focus on patient care.
How ScribeEMR Stands Out
Data compiled for KLAS research’s 2024 Virtual Scribing Services report identifies several key differentiators. The report states:
- ScribeEMR sees high client satisfaction, with 91% of respondents reporting improved workflows and reduced clinician burnout.
- Satisfaction with ScribeEMR has increased since 2022, with respondents noting improvements to the firm’s technology (specifically with connectivity) and to the consistency of scribe workflow and quality amid turnover.
- Most customers feel that ScribeEMR excels at filling openings with trained, qualified scribes, which provides a seamless transition when a new scribe is necessary and helps providers increase documentation efficiency and time with patients.
- Respondents appreciate the firm’s flat-rate pricing structure, which they find fair and easy to budget for and manage.
Client Testimonials
Moving Forward with Advanced AI Technology
ScribeEMR remains committed to advancing its virtual scribing services, with the addition of AI medical documentation solutions tailored to work both independently and with live virtual scribe support.
Receiving accolades from healthcare providers interviewed by KLAS during their rigorous evaluation process motivates ScribeEMR to continue delivering exceptional value to healthcare providers, with solutions customized to meet their changing needs.
Discover the ScribeEMR Difference
To learn more about how ScribeEMR can improve your practice performance, visit www.scribeemr.com or schedule a free consultation today.