ScribeEMR Privacy Policy | Data Protection & Privacy Practices

Privacy Policy

Review ScribeEMR’s Privacy Policy to understand how we protect your personal and medical data. Learn about our data protection practices, compliance with regulations, and commitment to safeguarding your privacy.

Introduction

This privacy notice discloses the privacy practices for www.scribeemr.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

On our website, we collect the following types of information:

Information you provide to us directly ─ We ask for certain types of personal information when you correspond with us, request a demo, request a speaker, or otherwise engage with us on our website, including your name, email address, and phone number. We may also collect personal information when you correspond with us via email. We use the personal information we collect to operate, maintain, and provide the features and functionality of the website, and to communicate with you.

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. All third parties who receive personal information about our users are not permitted to use personal information they access or receive from us for any other purposes than as needed to carry out their work for us. If vendors require a student’s personal information in order to deliver our service, these third parties are obligated to adhere to Scribe EMR’s commitments to data use and security as stated within this privacy policy.

ClinicaClinical Documentation and medical coding services:

Scribe EMR services involve providing healthcare providers with secure telemedicine applications that enable them to receive assistance via a remote scribe to document a clinical encounter into a patient’s Electronic Health Records (EHR) and provide medical coding services. ScribeEMR services save healthcare providers time, allow them to better focus on the patient, and improve the quality of medical documentation. When we provide these services, we are subject to a federal medical privacy law called HIPAA (Health Insurance Portability and Accountability Act). Users of our services must agree to additional terms in order to use our services in compliance with HIPAA. We are classified as a Business Associate under HIPAA, and that law’s protections apply to all patient information we access. Any personal information collected through our website is not subject to HIPAA, which is why this Privacy Statement describes the privacy practices and protections applicable to personal information we collect online.

Third Party Tracking and Online Advertising:

We may permit third party online advertising networks to collect information from visitors to our website: https://scribeemr.com. to provide customized content, advertising and commercial messaging. Typically, this information is collected through cookies or similar tracking technologies. You may be able to set your browser to reject cookies or other tracking technology by actively managing the settings on your browser or mobile device. We do not collect, maintain, use, or share personal information beyond what is needed for fulfilling your request, or for performing our services. “Scribing” and “Coding” are services or functions that customarily take place at the direction of the healthcare provider and institution, for which the institutions or agency would otherwise use its own employees. These services aid in the management, documentation, reimbursement and provision of healthcare.

Your Access to and Control Over Information:

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: info@scribeemr.com / +1 (800) 200-8739:

See what data we have about you
Change/correct any personal data
Have us delete any data we have about you
Express any concern you have about our use of your data

Security:

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at info@scribeemr.com / +1 (800) 200-8739.

Registration:

In order to use this website, a user must first complete the registration form. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide additional information about your institution (such as specialty or number of providers), or about yourself, but it is not required.

Cookies:

Like most websites and online services, we automatically collect certain types of usage information when you visit our website. This information is typically collected through cookies, log files, web beacons, and similar tracking technology (collectively referred to as “cookies”). These cookies collect information about how you use the website (e.g., the pages you view, the links you click, and other actions you take on the website), information about your browser and online usage patterns (e.g., Internet Protocol [“IP”] address, browser type, browser language, referring /exit pages and URLs, pages viewed, whether you opened an email, links clicked), and information about the device(s) you use to access the website (e.g., mobile device identifier, mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, and, depending on your mobile device settings, your geographical location data at the city, state, or country level). In addition, we may also use clear gifs in HTML-based emails to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Website. We may also collect analytics data to help us measure traffic and usage trends.

We use or may use the data collected through cookies, log files, device identifiers, and clear gifs information We use, or may use, the data collected through cookies, log files, device identifiers, and clear gifs information to: (a) remember information so that you do not have to re-enter it on subsequent visits; (b) to provide and monitor the effectiveness of our website; (c) monitor aggregate metrics such as total number of visitors, traffic, and usage on our website; (d) diagnose or fix technology problems; and (e) otherwise plan for and enhance our website.

We use “cookies” on this site to help us improve your access to the site and identify repeat visitors. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Surveys & Contests:

From time-to-time, our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary. You may choose whether or not to participate, and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Links:

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

International data transfers:

We may transfer your personal information to our offices or service providers in various countries, including to jurisdictions not deemed “adequate” by European Union governmental bodies. Please do not provide us any information that you do not wish to be transferred internationally.

Children:

The website is intended for use by adults. Children under the age of 13 are not permitted to submit any personal information to us online.

Anonymized Data:

We may use data which has been de-identified and/or aggregated for product development, research analytics and other purposes, including for the purpose of analyzing, improving or marketing our service. If ScribeEMR publicly discloses or shares with third parties (e.g., in marketing materials, published research, analytics, or in application development) information that is derived from visitor data, such data will be aggregated and/or anonymized to reasonably avoid identification of a specific individual.

In the event of a change of control:

If we sell, divest or transfer the business, or a portion of our business, we may transfer information, provided that the new provider has agreed to data privacy standards no less stringent than our own.

Privacy Policy Changes:

We may modify or update this Privacy Policy from time to time. If we change the policy in a material manner, we will use our best efforts to provide additional notice before the changes take effect. We will alert users via email notification, or a banner on our website with a button that captures consent or provides a prominent statement that the changes are in effect. Users provide consent by continuing to log on following the change.