ScribeEMR

Scribe Virtual Assistance USA

Virtual Assistant

Virtual Assistant

Virtual Assistants Support Providers Remotely

Virtual assistants help healthcare providers with administrative, clerical and customer support tasks, including scheduling appointments, managing patient referrals, securing prior authorizations, and managing a constantly full inbox. This can all be done remotely, utilizing a practice’s existing technology.

A Seamless Administrative Workflow Improves a Patient's Experience

A trained virtual assistant, with excellent communication skills, can be a valuable asset to a busy practice or healthcare facility, taking over administrative tasks so providers and their staff can focus on patient care.  

Lack of Communication

Not enough time to respond to messages; reduced engagement with the patient in a visit

Fatigue and Burnout

Overwhelming demands of caring for the patient on top of managing  endless clerical tasks

Decreased Quality of Healthcare

Lack of focus on delivering quality healthcare with burdensome non-clinical tasks

Doctor vector

Customized Solutions

Tell us what you need, and we’ll provide a dedicated virtual assistant to make it happen:

Doctor vector

Customized Solutions

Tell us what you need, and we’ll provide a dedicated virtual assistant to make it happen:

Why Supplement Your Staff with a Virtual Assistant?

Why Supplement Your Staff with a Virtual Assistant?

Utilize In-House Resources More Effectively

Contracting a virtual assistant reduces headcount, payroll, benefits and management issues. Decreasing in-house staff also mitigates COVID-19 exposure. And in the midst of labor shortages, your office team will be able to focus on hands-on, clinical support. 

Ensure Availability

Your virtual assistant is readily available using a number of remote collaboration tools. ScribeEMR will assign a dedicated assistant, or assistants, with backup trained to fill in at a moment’s notice

Utilize In-House Resources More Effectively

Contracting a virtual assistant reduces headcount, payroll, benefits and management issues. Decreasing in-house staff also mitigates COVID-19 exposure. And in the midst of labor shortages, your office team will be able to focus on hands-on, clinical support. 

Ensure Availability

Your virtual assistant is readily available using a number of remote collaboration tools. ScribeEMR will assign a dedicated assistant, or assistants, with backup trained to fill in at a moment’s notice

Access to Advanced Tools

ScribeEMR provides its virtual assistants with powerful state-of-the-art tools, which enable them to keep track of patient messages, appointments, and referrals throughout the care continuum.

Rigorous Training

Our virtual assistants receive comprehensive training on multiple electronic health records (EHRs), revenue cycle management tools (RCMs), and other healthcare portals. They understand the demands and workflow of a busy medical office or healthcare facility, and are able to take on a wide range of administrative tasks.

Access to Advanced Tools

ScribeEMR provides its virtual assistants with powerful state-of-the-art tools, which enable them to keep track of patient messages, appointments, and referrals throughout the care continuum.

Rigorous Training

Our virtual assistants receive comprehensive training on multiple electronic health records (EHRs), revenue cycle management tools (RCMs), and other healthcare portals. They understand the demands and workflow of a busy medical office or healthcare facility, and are able to take on a wide range of administrative tasks.

Confidentiality is Paramount

We respect and maintain the sanctity of patient-provider confidentiality. No information is ever given to a third party without a patient’s written consent.

HIPAA Compliance

All virtual assistants receive comprehensive HIPAA training. To ensure privacy, the work area has limited internet access, and all personal electronic devices are prohibited.

Confidentiality is Paramount

We respect and maintain the sanctity of patient-provider confidentiality. No information is ever given to a third party without a patient’s written consent.

HIPAA Compliance

All virtual assistants receive comprehensive HIPAA training. To ensure privacy, the work area has limited internet access, and all personal electronic devices are prohibited.

TESTIMONIALS

“I am happy to have ScribeEMR provide my scribe. My patients especially like my attention and not feeling awkward having an actual body of another person in the room. I am getting many more of my charts done by the end of the day and for that I am so grateful. “

Dr. Cristy Elving
M.D. | JERSEY COMMUNITY HOSPITAL, ILLINOIS

“I am beyond thrilled with ScribeEMR! Our scribe is reliable, intelligent, well-spoken, always helpful and kind. She was able to learn my note writing methodology, preferences for wording in all areas of a SOAP note, and even billing and coding – in record time. The pediatric patients in my office now know her voice and love to say “Hello”. ScribeEMR has given me back hours per week of quality time with my children and family. So grateful for ScribeEMR!”

Dr. Ashley Bayer
M.D. (PEDIATRICS SPECIALIST) | PALM PEDIATRICS, CORAL SPRINGS, FLORIDA

“ScribeEMR’s Virtual Medical Scribing service has considerably improved my professional life. My scribe has been instrumental in charting all my clinical encounters during the patient visit, so I can offer 100% of my attention to my patient.

Working in Ob/Gyn is challenging enough from a clinical perspective, so having to do non-clinical tasks can be even more daunting. I am so fortunate to be using their services.”

Mary Jo Montanarella
MD | DR. MONTANARELLA & ASSOCIATES, PA

“I am able to see more patients without compromising quality of care. I would highly recommend ScribeEMR to other providers because this company genuinely seeks to improve physicians’ lives, and ultimately, patient care. Reduced chart work, a more focused mind, greater patient satisfaction, and being home at a reasonable time: these are just some of the many benefits of using ScribeEMR’s virtual scribing services. My scribe, Arul Stephen, has been an absolute joy to work with, and he has proven to be fully skilled in producing comprehensive patient charts to my satisfaction handling everything including typing visit notes, entering orders for diagnostic tests and medications and referrals to specialists.”

Dr. Rekha Sundar
LOWELL GENERAL HOSPITAL | (CHELMSFORD INTERNAL MEDICINE), MA

“Our providers are now able to successfully lock 99% of their encounters in a timely fashion. That’s directly related to ScribeEMR’s ability to assist our once struggling providers, and I am amazed.”

John Sivon
CHIEF STRATEGY OFFICER | LANGLEY HEALTH

“With ScribeEMR, I do not need to worry about spending any time looking through a patient’s chart, but can give my sole attention to that person, where it truly belongs. My scribe is very good at capturing all my clinical encounters in an appropriate fashion as well as doing other non-clinical tasks so that I am able to spend more quality time with my family.”

Harold Cates Jr.
MD, ORTHOPAEDIC SURGEON | TENNESSEE ORTHOPAEDIC CLINICS

“I have to say that I think working with a scribe has revolutionized my practice. I am able to see 25% more patients per day and when I leave for the night my charts are completely closed 95% of the time (the other 5% is because I was too busy to review them, the charts are always done). This has allowed me to reclaim my evenings for myself and spend more time with my family instead of logging in and charting after work. I love working with a scribe and I don’t think I’ll ever go back! Thank you for working with us and creating a company that allows me to focus on the important part of patient care, the relationships and medical decision making! I have really enjoyed working with Lovepreet, he does an amazing job.”

Dr. Alissa Goodwin
MD | REDDING FAMILY MEDICINE | REDDING, CALIFORNIA

“We are thrilled with the quality of our ScribeEMR scribe and the service Terry and his team provide. We can now treat up to 50% more patients per day, which adds up to 60 more patients per week (based on 4 clinic days) and 240 more patient visits per month. “

Ahava Lang
COO, Managing Co-Founder | New Orleans Podiatry Associates, Wellsuite Medical Co-working and Leasing