ScribeEMR

Scribe Virtual Assistance USA

Virtual Assistant

Virtual Assistant

Virtual Assistants Support Providers Remotely

Virtual assistants help healthcare providers with administrative, clerical and customer support tasks, including scheduling appointments, managing patient referrals, securing prior authorizations, and managing a constantly full inbox. This can all be done remotely, utilizing a practice’s existing technology.

A Seamless Administrative Workflow Improves a Patient Experience

A trained virtual assistant, with excellent communication skills, can be a valuable asset to a busy practice or healthcare facility, taking over administrative tasks so providers and their staff can focus on patient care.  

Lack of Communication

Not enough time to respond to messages; reduced engagement with the patient in a visit

Fatigue and Burnout

Overwhelming demands of caring for the patient on top of managing  endless clerical tasks

Decreased Quality of Healthcare

Lack of focus on delivering quality healthcare with burdensome non-clinical tasks

Doctor vector

Customized Solutions

Tell us what you need, and we’ll provide a dedicated virtual assistant to make it happen:

Doctor vector

Customized Solutions

Tell us what you need, and we’ll provide a dedicated virtual assistant to make it happen:

Why Supplement Your Staff with a Virtual Assistant?

Why Supplement Your Staff with a Virtual Assistant?

Utilize In-House Resources More Effectively

Contracting a virtual assistant reduces headcount, payroll, benefits and management issues. Decreasing in-house staff also mitigates COVID-19 exposure. And in the midst of labor shortages, your office team will be able to focus on hands-on, clinical support. 

Ensure Availability

Your virtual assistant is readily available using a number of remote collaboration tools. ScribeEMR will assign a dedicated assistant, or assistants, with backup trained to fill in at a moment’s notice

Utilize In-House Resources More Effectively

Contracting a virtual assistant reduces headcount, payroll, benefits and management issues. Decreasing in-house staff also mitigates COVID-19 exposure. And in the midst of labor shortages, your office team will be able to focus on hands-on, clinical support. 

Ensure Availability

Your virtual assistant is readily available using a number of remote collaboration tools. ScribeEMR will assign a dedicated assistant, or assistants, with backup trained to fill in at a moment’s notice

Access to Advanced Tools

ScribeEMR provides its virtual assistants with powerful state-of-the-art tools, which enable them to keep track of patient messages, appointments, and referrals throughout the care continuum.

Rigorous Training

Our virtual assistants receive comprehensive training on multiple electronic health records (EHRs), revenue cycle management tools (RCMs), and other healthcare portals. They understand the demands and workflow of a busy medical office or healthcare facility, and are able to take on a wide range of administrative tasks.

Access to Advanced Tools

ScribeEMR provides its virtual assistants with powerful state-of-the-art tools, which enable them to keep track of patient messages, appointments, and referrals throughout the care continuum.

Rigorous Training

Our virtual assistants receive comprehensive training on multiple electronic health records (EHRs), revenue cycle management tools (RCMs), and other healthcare portals. They understand the demands and workflow of a busy medical office or healthcare facility, and are able to take on a wide range of administrative tasks.

Confidentiality is Paramount

We respect and maintain the sanctity of patient-provider confidentiality. No information is ever given to a third party without a patient’s written consent.

HIPAA Compliance

All virtual assistants receive comprehensive HIPAA training. To ensure privacy, the work area has limited internet access, and all personal electronic devices are prohibited.

Confidentiality is Paramount

We respect and maintain the sanctity of patient-provider confidentiality. No information is ever given to a third party without a patient’s written consent.

HIPAA Compliance

All virtual assistants receive comprehensive HIPAA training. To ensure privacy, the work area has limited internet access, and all personal electronic devices are prohibited.