ScribeEMR

Scribe referral coordination and management USA, ScribeEMR

Referral Coordination

Referral Coordination

Offer Continuum of Care with Referral Coordination

When referrals are made to a specialist, the primary care physician and its facility must coordinate service delivery across multiple settings and providers to maintain a seamless continuum of care. Referral coordinators typically help by coordinating referral appointments and working with insurance companies and care providers thereby contributing significantly to the patient’s care and satisfaction.

Offer Continuum of Care with Referral Coordination

When referrals are made to a specialist, the primary care physician and its facility must coordinate service delivery across multiple settings and providers to maintain a seamless continuum of care. Referral coordinators typically help by coordinating referral appointments and working with insurance companies and care providers thereby contributing significantly to the patient’s care and satisfaction.

Optimal coordination involves:

Optimized Continuum of Care

Inter-provider Communication

Integration of Service Delivery

Breakdown in Referral Coordination can result in:

Delayed diagnosis and treatment

Repeated/Unnecessary Testing

Increased risk of Litigation

Why Referral Coordination?

Service Referral Coordination

Referral coordinators set appointments, send reminders, and provide patients with information about referral appointments. Better coordination between referring physicians and specialists increases patient satisfaction with the received healthcare service.  Once the patient is seen by the consulting provider, ScribeEMR Referral Coordinators close the loop by requesting the consulting visit chart from the consulting office and present the consultation documentation to the Referring Provider.

Service Referral Coordination

Referral coordinators set appointments, send reminders, and provide patients with information about referral appointments. Better coordination between referring physicians and specialists increases patient satisfaction with the received healthcare service.  Once the patient is seen by the consulting provider, ScribeEMR Referral Coordinators close the loop by requesting the consulting visit chart from the consulting office and present the consultation documentation to the Referring Provider.

Why ScribeEMR?

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Faster Coordination of Referral Appointment

ScribeEMR has hired highly qualified Referral Coordinators, who track every bit of relevant information regarding the referrals set up by the primary care provider, work with insurance companies to share essential patient information and secure authorizations, and ensure that the patient presents to the referral appointment.

Powerful Referral Management System

ScribeEMR provides its Referral coordinators with powerful Referral Management tools, enabling them to keep track of their patient referrals throughout the care continuum.

Establish Trusted Referral Networks

Expert Referral Coordinators of ScribeEMR work closely with patients and the specialist to arrange and schedule referral.

Powerful Referral Management System

ScribeEMR provides its Referral coordinators with powerful Referral Management tools, enabling them to keep track of their patient referrals throughout the care continuum.

Establish Trusted Referral Networks

Expert Referral Coordinators of ScribeEMR work closely with patients and the specialist to arrange and schedule referral.

Improved Patient Verification

Our Coordinators are trained to gather and verify insurance information by paying attention to the details.

Smoother Transition of Care

Necessary information is conveyed to the patients to help them make critical care decision regarding their referral appointment, thereby resolving any issues that may arise prior to the visit.

Improved Patient Verification

Our Coordinators are trained to gather and verify insurance information by paying attention to the details.

Smoother Transition of Care

Necessary information is conveyed to the patients to help them make critical care decision regarding their referral appointment, thereby resolving any issues that may arise prior to the visit.

Maintain & Update Records

We ensure that patient records are up-to-date, containing information regarding illness and the treatment conducted in the office, maintaining the records in accordance with health laws and regulations.

HIPAA Compliant

We comply with all HIPAA rules. Personal portable electronic devices are prohibited inside the working area that has limited access to the Internet. All Coordinators attend HIPAA training through our Learning Management System.

Maintain & Update Records

We ensure that patient records are up-to-date, containing information regarding illness and the treatment conducted in the office, maintaining the records in accordance with health laws and regulations.

HIPAA Compliant

We comply with all HIPAA rules. Personal portable electronic devices are prohibited inside the working area that has limited access to the Internet. All Coordinators attend HIPAA training through our Learning Management System.

Utmost Adherence to Confidentiality

We respect and maintain the sanctity of patient-provider confidentiality. No information is ever given out to any third party without a patient’s written consent.

Robust Administrative Support

In addition to supporting referral activities, our Referral Coordinators are also trained to offer clerical and administrative support such as fax routing, insurance eligibility verification and prior authorizations.

Utmost Adherence to Confidentiality

We respect and maintain the sanctity of patient-provider confidentiality. No information is ever given out to any third party without a patient’s written consent.

Robust Administrative Support

In addition to supporting referral activities, our Referral Coordinators are also trained to offer clerical and administrative support such as fax routing, insurance eligibility verification and prior authorizations.

Resources For You

Resources For You

CLIENT TESTIMONIALS

“I am amazed at how quickly the providers are now closing charts. I will report that last week, our providers were able to successfully lock 99% of their encounters in a timely fashion, most definitely a first for our organization and is directly related to ScribeEMR’s ability to assist our once struggling providers.”

John Sivon – Interim CFO
Langley Health

“I am very satisfied with ScribeEMR & the services they have offered me. As someone who has been involved in patient care for many years, I know the challenges of clinical documentation. With ScribeEMR, I do not need to worry about spending any time looking through a patient’s chart but can give my sole attention on that person, where it truly belongs. My scribe is very good at capturing all my clinical encounters in an appropriate fashion as well as doing other non-clinical tasks so that I am able to spend more quality time with my family.”

Harold Cates Jr. MD, Orthopedic Surgeon
Tennessee Orthopaedic Clinics

“I am delighted to share my experience with the services provided by SrcibeEMR. Reduced chart work, a more focused mind, greater patient satisfaction and being home at a reasonable time: these are just some of the many benefits of using ScribeEMR’s virtual scribing services. I have been a physician for over 20 years. When ScibeEMR reached out to me with their services, I was quick to make use of the opportunity to do less paperwork and give my undivided attention to my patients, not having to worry about documentation. My scribe, Arul Stephen, has been an absolute joy to work with, and he has proven to be fully skilled in producing comprehensive patient charts to my satisfaction. Since he handles everything including typing visit notes, entering orders for diagnostic tests and medications and referrals to specialists, I am able to see more patients without compromising quality of care. I would highly recommend ScribeEMR to other providers because this company genuinely seeks to improve physicians lives and ultimately, patient care.”

Dr. Rekha Sundar
Lowell General Hospital (Chelmsford Internal Medicine), MA

“ScribeEMR’s Virtual Medical Scribing service that has facilitated my professional life considerably. My scribe has been instrumental in charting all my clinical encounters during the patient visit, so I can offer 100% of my attention to my patient.

Working in Obstetrics & Gynaecology is challenging enough from a clinical perspective so having to do non-clinical tasks can be even more daunting. I am so fortunate to be using their services and I encourage all providers to do the same. “

Mary Jo Montanarella - MD
Dr. Montanarella & Associates, PA
“I want to endorse and make public how happy I am to have ScribeEMR provide my scribe. It is so nice to be able to sit facetoface with my patients and not worry about taking down all the details.  My patients especially like having my attention and not having an actual body of another person in the 
roommaking them feel awkward.   
My scribe is doing very well with the charting and my preferences.  I am getting many more of my charts done by the end of the day and for that I am so grateful!   He is so polite sending messages to my staff.  My ScribeEMR scribe is very helpful in the room reminding me of things, finding addresses, finding ICD-10 codes, and correcting my spelling!  I feel I have found a great match and I am lookingforward to having a long-term relationship working with him.
Dr. Cristy Elving - M.D.
Jersey Community Hospital, Illinois

“I am beyond thrilled with ScribeEMR! Our scribe is reliable, intelligent, well-spoken, always helpful and always kind. She was able to learn my methodology of note writing, preferences for wording in all areas of a soap note, and even billing and coding – in record time. The patients in my office have gotten to know her voice and love to say hello. Their parents are also very impressed with our use of technology. What I don’t think our scribe fully understands is that the time she saves me every day. ScribeEMR has given me back hours per week of quality time with my children and family. That is of immeasurable value to me! So grateful for ScribeEMR!” 

Dr. Ashley Bayer - M.D. (Pediatrics Specialist)
Palm Pediatrics, Coral Springs, Florida